Looking for a simple DIY, easy to install system? LiveWatch is that system!!!
1.) No Pressure Sales – Their sales department is no pressure and will even tell you to shop around! I shopped around, got a price by simplisafe, and they beat it! How? Well they gave me a few free months on service which brought my all in cost well below Simplisafe!
2.) Willing to work with you on packages – They know everyone has different needs. They took their base package ($49 at the time of my purchase) and substituted parts in the package so that it met my needs! I was able to get a package with two remotes, 5 door/window sensors, built in glass break sensor for $49! They gave me a discount and substituted parts from the base system to meet my needs without increasing price
3.) Easy install! – No tools required!
4.) They setup an appointment to verify your install and walk you through using your system. They do this over the phone but confirm your system is installed correctly AND help you learn how to use your system
5.) Plenty of monthly plans to meet EVERYONES needs!! Just keep in mind, any plan under $34 will require you to pay more for your system
6.) No contracts! Yes, you are required to agree to a 12 month term BUT if you don’t want to finish the term, just return your system and they will cancel without any fees!! If you want until after your 12 months to cancel, you get to keep the system! This is very fair because at $49, I received a GREAT deal on the system so they need me to stick around to actually make money on me.
7.) Equipment – NOW with VERY MODERN equipment by Quality of Life (QOL). This equipment will work with most modern smart home products and not just home security products. The equipment looks nice in your home, is very high quality, and comes with a great warranty!
8.) Lifetime Warranty (HINT): Just ask for it and ask if you can have it for free.. They will gladly say yes!!
9.) Customer Service is TOP NOTCH.. Not pushy!! They checkup on you via follow-up calls and emails.. They don’t push you to buy more services or higher plans. They never even ask! They simply want to help
10.) SYSTEM PRICE IS GREAT! As long as you keep the system for a year, you it’s yours to own after that year!! If you cancel service before 1 year you can pay for the “Discount” they offered or send it back. The choice is yours.
11.) Alarm.com service – They are an alarm.com service meaning the monitoring and smart functions use the alarm.com app. Alarm.com has millions upon millions of users so there is no worrying about the monitoring service going under.
12.) Mobile apps for arming your home works GREAT (Requires $34 plan or higher)
1.) Just talk to them! They will make you a system that works for your needs and do their best to keep it around the $50 price!! They had to offer me discounts to do that but they had no issues offering those discounts
2.) Mention other services you are considering! They will do everything in their power to meet or beat the prices of those services!!
Overall: I am very happy with the sales, customer service, and monitoring service in general offered by LiveWatch! I feel safe, my home feels more secure, and the price is very affordable without any contracts!